Case management.

Built by Family Promise for our Affiliates.

Family Link

Family Link is a case management tool and reporting solution that helps you centralize family information, reduce dependency on physical forms and paperwork, streamline processes, and focus more on families and outcomes.

With Family Link, you can…

Manage Contacts

Enroll Families in Programs

Manage Shelter & Housing Inventory

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Create Notes, Forms & Reminders

View Family History & Case Notes

See Real-Time Insights & Trends

Want to start using Family Link?

Let us know. We’ll share your interest with your Regional Director, and they’ll reach out to schedule a readiness assessment.

Real-time reporting with powerful analytics and built-in tools that make it easy to generate the reports required by teammates, funders, national, and others.

Family Link was built by Family Promise for Family Promise, based on our unique approach to helping families in need.

In spring 2025 we released a pilot of Family Link with 13 Affiliates, and currently have 25 active Affiliates. Built on the Google Cloud platform, with AppSheet and Cloud SQL (accessible, affordable, scalable technologies). Family Link is empowering Affiliates, transforming lives, & amplifying results for families in need - across the nation.

It started with an idea…

Want to know more?

Explore frequently asked questions / Or visit the blog